A Masterpiece in Every Step
- Premium Leather Selection: We start by selecting the finest leather piece for your future bag.
- Precision Cutting: Each leather piece is cut and shaped into the exact pattern for your chosen model.
- Hand Stitching: Every bag undergoes over 25 hours of hand stitching by a dedicated craftsman.
- Embossing: The serial number and hot stamping are carefully applied to personalize the item.
- Hardware Installation: All hardware is attached manually for the most accurate fit and finish.
- Final QC Inspection: We thoroughly inspect weight, shape, functionality and symmetry to ensure perfection.
- Content Studio Photography: Professional photos are taken for presentation on our website.
- Secure Packaging: We pack the bag with all accessories and protection to maintain its pristine condition.
- Pre-shipment Confirmation: QC photos/videos are sent to you before shipment for final approval.
- Express Delivery: Your order is shipped via international express (FedEx, DHL, etc.) and arrives in 3–6 business days.
FAQ
Yes. If you’re not satisfied, you have 48 hours after delivery to contact us for a return or exchange. Items must be in unused condition with full packaging. We will cover the return shipping and issue a refund or replacement in the most convenient way for you.
This is extremely rare — we carefully package all products. But in the unlikely event of damage, send us photos and we’ll guide you through a fast replacement. Return shipping is covered.
This is your answer.Each bag is 100% handmade using premium materials:
• Original HAAS & HCP leathers
• Saddle stitching with Fil Au Chinois thread
• Vergez Blanchard tools
• Riri zippers
• 24k Gold-plated, Palladium & PVD hardware — all with manual engraving
Everything is crafted with attention to detail to match original standards.
Yes! We ship globally using trusted carriers like DHL, FedEx, and Aramex. All orders come with tracking numbers.
Express delivery typically takes 3–6 business days depending on your location. For most orders to the USA, it takes 3–5 days door-to-door.
No. We cover all international duties, taxes, and shipping fees — what you see at checkout is the final price.
We accept secure on-site payments via Apple Pay, Google Pay, PayPal, and major credit cards. You may also choose Direct Payment After Confirmation (bank wire, SEPA, WISE, MoneyGram, Western Union) and receive an exclusive 15% discount. Simply select the “Pay After Confirmation” option at checkout — our manager will contact you to finalize your order and share payment details.
Absolutely. We offer fully custom orders based on your preferences: model, size, leather, stitching, hardware, serial code, hot stamping, and more.
To start your custom order, contact us via:
Email: zagatboutique@gmail.com
WhatsApp: +380 (95) 101 11 35
Or click the green chat button at the bottom of your screen.
Yes, all photos are taken by our team — what you see is what you receive. We want you to feel confident and informed when placing your order.
Yes, before dispatching your order, we provide extra QC (quality control) photos and videos for your final confirmation — just to ensure everything is perfect.
HAND SADDLE STITCH
25+ HOURS OF HANDMADE
1000+ HAND STITCHES
